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Terms & Conditions

Payment- PayPal - Email Address: takeorder70@gmail.com

- Paypal accepted : Visa Card and MasterCard

To make your shopping experience a straight forward one, we are pleased to offer a wide range of payment options. Our preferred methods are PayPal (it is quick and easy to sign up for an account at paypal.com if you do not already have one) and by Visa and Mastercard.

Postage and Packaging
All of our items are checked before despatch and are carefully hand-packed by our in-house logistics department. Your purchase is shipped directly to you as soon as we have received your cleared payment, including weekends.

We offer standard 14 to 18 day shipping (with optional insurance) as well as a competitively priced FedEx 3-5 day tracked courier service – perfect for last minute gifts and must-have purchases.

Stock Levels
Due to unforeseen high demand we do, occasionally, find ourselves out of stock on a certain item. Please be assured that we do our very best to avoid this and we will notify you of the situation and then ship your item just as soon as we are able.

Customs, Duties and Taxes
You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by courier and postal services.
Insurance
We cannot take responsibility for items that are sent by standard post and are lost or damaged in transit unless the insurance option is chosen. We ask that, in line with standard practise, you check the contents of the parcel before signing if your goods have been sent by express. If you do not then we cannot be held liable for any damage to the product.

Returns
1.We are happy to replace faulty goods although the buyer agrees to bear the cost of the return shipping, however, upon verification of any fault we will reimburse you with your postage costs. Our normal policy is to replace the item, although we will offer refunds in exceptional cases.

2.All purchased are final, will replace defective product only.

Return package must be in the original packaging, everything must be in new condition. Missing part's or anything in original contact will not qualify for any refund.

Unless marked in the auction, all product follow our 1 month warranty policy.

Defective item can be exchanged within 7 days of receipt.

Within warranty period, all exchanges due to defects are free (Buyer is responsible for shipping charges). 

Shipping and handling fees are NOT refundable in any case.

Custom duty is responsible by buyer.

Replacement and refunds will not be processed until the return item received.

Customer is responsible for correct address and received of package. Customer is responsible to all shipping if return package due to customer unable to received the package.

Please do not ask us to reduce the price and shipping and handling fee of the item after you have won the auction.

We are not responsible for wrong or undeliverable address, customer responsible undeliverable Fedex package return fee and re shipping fee.



Insurance
All items are safely packaged. We do not accept responsibility for items lost or damaged in transit, therefore we recommend you take our low-cost insurance option. For express delivered products, no responsibility is taken for items damaged during transit if the package is signed for without the contents being checked, therefore please inspect your item when you receive it.

Faulty Product or Missing Parts
If goods arrive defective upon receipt, you have up to 7 days from date of receipt to request exchange for a new one. Item must be returned in its original and unused condition and must also be in its original box and packing. In case of missing parts, please notify us the same day the product has been received.

Return Policy
You agree to pay for the return shipping on exchanges and returns. We will reimburse this return shipping upon verification of any faults of the product. Product exchange is our normal policy, with refunds in exceptional cases.

Shipping Policy
We are unable to ship to any P.O. Box addresses. For high value products, we may require verification of address,contact phone number provide reqired to be scanned and emailed to us before we can ship it out. This is done to protect the interests of both you, the customer, as well as us, the seller.


Duties and Taxes
You should expect to pay any amount charged by the government in your respective country; this includes (and is not limited to) duties, taxes and any extra fees charged by courier and postal services.

Warranties
Items do not include a warranty in your country unless otherwise specified.

About Us

takeorder-esf  is an online retailer offering a comprehensive range of accessories for products ranging from dispensing and many categories in-between.

We are located in Hong Kong where a vast number of exciting and innovative products are manufactured. We offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products. 

Return Address

* For product returns, you may return it directly to our return address in P.O. Box No.708 Tuen Mun Central Post Office, Hong Kong. However please make sure you have contacted us first to obtain a order number.